The Forrester Wave: ECM Business Content Services

An evaluation of 11 ECM vendors and how they stack up

eCommerce Benchmark

In Forrester’s 31-criteria evaluation of enterprise content management (ECM) business content services vendors, the 11 most significant software providers were identified — including Alfresco software, Box, EMC, Everteam, iBM, iManage, Lexmark International, M-Files, Microsoft, OpenText, and SpringCM — in the category and researched, analyzed, and scored them.

This report details findings about how well each vendor fulfills criteria and where they stand in relation to each other to help enterprise architecture (EA) professionals select the right partner to manage their business’ critical content.

Included in this report:

  • Business content and transactional content use cases
  • New ECM provider leaders
  • Next-generation cloud platforms

This report is sponsored by Box.

Access the report