Live chat has proven itself in the support world by boosting the individual value of each interaction, leading to a fast return on investment.
While the technology is still climbing the adoption curve, it’s plain that support staff can only speak to one person at a time on the phone, and live chat knows no such boundaries.
This whitepaper provides:
Get detailed step-by-step implementation plans that will help you extract maximum value from live chat through analytic techniques, reporting recommendations, and tips to improving engagement.
This Whitepaper is sponsored by LogMeIn.